- Lincs Cloud Phones - Cloud Telephony Experts - Lincoln & Nottingham
Cloud Phone System for your business, by Local experts in Lincoln & Nottingham
Don’t let your on-premise or old-fashioned cloud phone system hold your business back! Get a fully managed Cloud Phone System for your business, powered by 3CX, supported, hosted and operated in Lincoln & Nottingham.
We fix problems quicker because, unlike other telephone providers, we are support-focused; we host our servers and employ our in-house technical experts.
Relax, we look after everything, including Number Transfers, System Updates, VOIP (SIP) Trunking, Switches, Routers, PABX and Physical Phones.
Days Until Traditional Phone Lines Switch Off
Cloud Phone System powered by 3CX
Hosted in Lincoln & Nottingham.
Traditional phone systems don't support the working methods your customers or employees expect.
In today’s fast-changing business world, having a phone system that easily connects your team and customers, no matter where they are, is key. With 25 years of experience, our skilled technicians are experts in setting up the perfect phone system for your needs, fixing any tech issues quickly. Consider our Business Cloud Phone System, hosted by us in Lincoln & Nottingham or set up where you prefer, making sure your business stays connected smoothly.
What Is a 3CX Phone System?
Optimizing Efficiency & Mobility
Presenting an advanced phone system, our setup is ideal for small to medium businesses, deliberately crafted to boost work performance and enhance employee mobility effortlessly.
Evolution through Continuous Updates with 3CX
Say goodbye to obsolete systems. In contrast, 3CX adapts alongside your growing needs, regularly unveiling new features akin to those updates you enjoy on personal tech gadgets.
Comprehensive Communication Suite
Far beyond a mere phone service, our solution embraces every facet of your communication. This comprehensive approach ranges from handling calls and fostering teamwork to ensuring flawless remote operations, all while being compatible with both your mobile gadgets and office phones.
Introduction to Enhanced Management Tools
Providing clarity and dominance in your hands, managers can relish the advantages of intricate call reports and user-friendly switchboard features, which simplify administrative responsibilities.
Elevating Customer Interaction
Taking customer service to the next level, our system incorporates website chat, making customer communication a breeze and guaranteeing your availability precisely when your patrons need you most.
Adaptability through Flexible Implementation
Catering to your unique business needs, 3CX offers flexibility in implementation. Whether hosted in the cloud or installed on your premises, it presents a cost-effective and sturdy solution, designed to fortify both your internal and external communication processes.
Speak to a Cloud Phone Expert Today
For a Free No-Obligation Consultation by a LOCAL Cloud Telephony Specialist. Call 01522 508086 or fill in the form below for a Call Back
What Are the Key Features of Our Cloud Phone Solution?
Indeed, 3CX forms a vital piece of the communication puzzle. Yet, our certified experts tailor solutions, encompassing all your phone system needs.
- Physical phones, Windows phones, or Mobile apps;
- the ability to port your existing numbers;
- call management and routing;
- video conferencing on the Web with just a browser;
- call recording;
- voice to email;
- auto-attendant/digital receptionist;
- call queuing with real-time monitoring;
- wallboard to replicate a call-centre environment:
- unified communications across all channels, including presence, chat, voicemail, fax, and email;
- business-grade call quality with our tier 1 provider;
- Fully inclusive call minutes (Mobile and Landline)
- Integrates into many CRM solutions
- Integrates Chat into many websites.
- the phone system that can be located at our Lincoln datacentre or on your premises;
- Fully supported and managed by our in-house experts in Lincoln & Nottingham
What Are the Benefits of the Hosted Telephone System for Your Business?
Our Cloud Telephone System powered by 3CX is a benefits-rich communications system designed for SMEs and large enterprises to support your staff and impress your customers.
Set-up, running, and maintenance costs can rapidly mount up, but not with the 3CX Phone System. Slash your phone bill by 80% and boost your sales while enjoying the full benefits of a unified telecommunications system.
3CX is affordable to install and run, requiring no phone wiring since the phone uses the computer network. Based on an open-source platform, so you’re not locked into using a particular vendor. At the same time, a wide range 3rd party integrations give you an enterprise-level feature set – all for a fraction of the cost of other cloud solutions.
Leave scalability and day-to-day 3CX running concerns behind. The 3CX phone software grows with your business, allowing you to effortlessly add users while a web-based configuration interface makes it easy to manage the system.
You don’t have to determine what features you will require in a year or two right now. 3CX allows for additional extensions and requirements as and when you need them, making it a desirable option for ambitious organisations.
Is your company embracing the motto “No call goes unanswered,” yet you have staff working from home and are unsure if you can meet those standards?
Take your extensions wherever you go! Whether your employees are on-site, on the go, or even abroad, 3CX allows you to use office extensions on mobile Apps for Web, iOs & Android while keeping in touch via video, voice, chat, or web conference features.
Have you dreamed about having a remote-enabled customer support department? 3CX iPhone and Android apps allow your remote or globally dispersed employees to respond to customer queries from live chat, Facebook, and SMS while seamlessly and securely transfer them to appropriate departments. Watch your customer satisfaction soar with the help of 3CX sophisticated capabilities and omnichannel customer support.
Beat your competitors by gaining a 360-degree view of your customers thanks to easy 3CX integration with popular CRM and helpdesk platforms. Know exactly who is calling, create a new record for first-time callers, and log calls and critical information for less tedious customer service and more efficient problem resolution.
For specific requirements, we can also support your 3CX solution on your premises, for example integrating your door access control.
Why 3CX from F1Group?
Our engineers have been 3CX trained and tested to be experts along with partners such as Microsoft, Cisco, Gamma, and Draytek.
Our comprehensive IT and telecom equipment understanding guarantees the fastest 3CX installation and the best problem resolution.
We take care of everything, from your network and firewall to PBX Call Trunks, Call Plans, Number Transfers, DR, and desktop phones – you name it!
We’re experts in providing complete 3CX solutions, as evident in our recent collaborations with several great businesses, including
Extra MSA and St Barnabas Hospice.
FAQ
Why use do you need an 3CX expert?
3CX is only part of the puzzle; you still require a specialist-certified partner to set up on your behalf or assist you with your 3CX deployment with things like:
- A Cloud hosting provider or setup 3CX on your internal servers.
- A VOIP provider for the call breakout, ensuring cost-effective call routing and costing.
Complicated Router, Switch and Wifi setup, using QoS and VLANs. - Managed Wifi deployment if you wanted to use mobile clients in large showrooms/warehouses etc.
- Phone Setup, Configuration and Deployment
- Conference Phones Setup, Configuration and Deployment.
- Custome Reporting Requirement
- Website Integrations
- CRM Integrations
- Ongoing Support
What is a trunking provider?
When you call outside your organisation, an external provider trunks the call and routes it through standard cabled phone infrastructure.
F1 Group connects to the trunking provider through a VOIP (Voice over Internet Protocol) tunnel with a capacity known as Channels (Number of concurrent inbound or outbound calls).
Are all trunking providers the same ?
Trunking providers are not all the same. Our primary requirement is that they must be a Tier 1 provider with their own cables in the ground.
What is the reason behind this? When something goes wrong, we know that the company we’re dealing with is not a reseller (tier 2 or tier 3) who relies on other parties to fix the problem.
F1Group is a certified technical partner to several key UK Tier 1 trunking providers. We have backend access and priority support, and we are experts in integrating 3CX into them.
The ideal trunking provider for you is determined by the number of channels you require, the number of calls you make, the countries you call, the type of calls you make, and how busy your phone lines are.
Which phones should I use with 3CX?
3CX is compatible with Windows APP, Browser APP, Mobile Phone APP, Physical Deskphone, and even internal DECT or Mobile WIFI portable phones.
We are certified technical partners for numerous Physical Desktop Phones and Portable Phones manufacturers, and we have multiple solutions that integrate these.
Each manufacturer’s integration with 3CX differs. What you need for reception call answering and rapid transfer may vary from what you need for your standard workstations or boardroom conference phone – it all depends on your use case!
3CX is an open platform, so there is no lock-in with one particular phone manufacturer, which helps keep the price down. Our comprehensive industry expertise means that we only recommend phones that work best for each use case, so it’s a win-win scenario for you.
How much does it cost?
You are probably paying too much if you currently use or have been quoted for a phone system with additional call costs.
We charge a fixed price, from £8 per user per month and include a ridiculous amount of mobile and national calls as standard.
There are minimum periods and quantity of users.
At Lincs Cloud Phone we’re delighted to assist you with your new cloud phone system powered by 3CX.
Whether you require just installation and customised setup or ongoing support. Contact us today and let us help you leverage the 3CX phone software with F1 know how to lower your telephony costs, connect the dots between in-house and remote, and boost your customer satisfaction!
We own all the problems end-to-end and will make it work seamlessly for your business or school.
- Hosted in Lincoln datacentre
- Local Certified 3CX support staff
- Local Certified PABX / VOIP support staff
- Certified partner for physical phones
- Local Internal Team for Integration Development
- IT Network Infrastrure Specialist
- Schools; It can run through EMBC / EMPSN
Speak to a Cloud Phone Expert Today
For a Free No-Obligation Consultation by a LOCAL Cloud Telephony Specialist. Call 01522 508086 or fill in the form below for a Call Back